Tag: UX

Managing Technical and UX Debt

Constant Contact recently released one of our first release planned and executed with the Scaled Agile Framework (SAFe), known externally as our Toolkit release.  There will  be a future post about some of the lessons learned from that experience, We see  major release as an opportunity to do a retrospective on our process. This post […]

Failure Testing Cook Book: Avoiding a Recipe for Disaster

Ever wonder what would happen if your favorite website’s database went down? Would anyone care? After all, if the database goes down you’ve got bigger problems. Would you expect to receive a friendly message instead of an ugly error code? If you answered yes, congratulations! You’ve thought about failure testing. What is failure testing? Failure testing […]