ClickDesk is a real-time chat, phone and video software that helps connect and engage website visitors. Businesses can talk to their site visitors, help them shop and increase website conversion. ClickDesk’s web chat panel allows businesses to focus on live support and handle live chats, voice calls and video chats.
ClickDesk’s integration for Constant Contact leverages their live chat widget. It allows businesses to grow contacts and accurately capture visitors – real-time.
Benefits of ClickDesk / Constant Contact integration:
- Add new email addresses to any Constant Contact lists from visits to your company website.
- Update list subscriptions for a contact in your Constant Contact account.
- Identify unique visitors and repeat visitors.
The ClickDesk integration connects with Constant Contact using the following v2 API endpoints:
- Contacts – adding contacts using email address right from the chat window
- Contact Lists – adding contacts to lists, modify lists